Last Updated: December 19, 2024
Introduction
Welcome to Fynn, an AI emotional companion community. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. We are committed to protecting your privacy and ensuring the security of your personal information.
By using Fynn, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We may collect the following personal information when you use Fynn:
- Account Information: Username, user ID, and profile settings
- Chat Messages: Conversations between you and AI characters
- User Preferences: App settings, background preferences, and customization choices
- Device Information: Device type, operating system version, and app version
Automatically Collected Information
We may automatically collect certain information about your device and usage patterns:
- App usage statistics and interaction patterns
- Technical information about your device and network
- Crash reports and performance data to improve app stability
How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide and maintain our AI companion services
- Personalization: To customize your experience and improve AI responses
- Communication: To maintain chat history and conversation continuity
- App Improvement: To analyze usage patterns and enhance app functionality
- Technical Support: To provide customer support and troubleshoot issues
- Security: To protect against fraud, abuse, and security threats
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- AI Service Providers: We may share conversation data with AI service providers to generate responses, but this data is not stored by third parties
- Legal Requirements: When required by law, court order, or government regulation
- Safety and Security: To protect the rights, property, or safety of Fynn, our users, or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information:
- Local Storage: Most of your data is stored locally on your device using secure iOS storage mechanisms
- Encryption: Sensitive data is encrypted both in transit and at rest
- Access Controls: Strict access controls limit who can access your information
- Regular Audits: We regularly review and update our security practices
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Account Deletion: Delete your entire account and all associated data
- Data Portability: Request a copy of your data in a portable format
Account Deletion
You can delete your account at any time through the app settings. This will permanently remove all your personal information, chat history, and account data. This action cannot be undone.
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Active Accounts: Data is retained while your account is active
- Deleted Accounts: Data is permanently deleted within 30 days of account deletion
- Legal Requirements: Some data may be retained longer if required by law
Children's Privacy
Fynn is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy in the app
- Sending you a notification through the app
- Updating the "Last Updated" date at the top of this policy
Your continued use of Fynn after any changes constitutes acceptance of the updated Privacy Policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: